American Express publishes Intent Intelligence framework for agentic commerce

The company is making the framework publicly available, covering how customer purchase intent is captured and authenticated before an AI agent completes a transaction.

GetSignal American Express Company AXP

American Express published its Intent Intelligence framework on October 13, 2026.

The framework sets out the company's recommended approach to capturing and authenticating a customer's purchase intent before an AI agent completes a transaction, and to keeping that intent as a control through the transaction lifecycle. American Express said it aims to help advance a common industry approach to intent in agentic commerce by making the framework publicly available.

Key facts

Date published
October 13, 2026
Framework
Intent Intelligence
Availability
Publicly available

All AXP news

Source: The company's release on Business Wire, October 13, 2026.

Written by GetSignal with AI from the company's press release.

Not investment advice.

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