ServiceNow introduces third generation of its employee-centric AI harness

The update to ServiceNow EmployeeWorks lets users build and customize AI agents without code, the company said.

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On October 15, 2026, ServiceNow introduced the third generation of its employee-centric AI harness, which it said lets the workforce build and use the AI its jobs require.

The company said the release brings advances to ServiceNow EmployeeWorks, including the ability to build and customize AI agents with no code required.

Key facts

Product
ServiceNow EmployeeWorks
Date
October 15, 2026

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Source: The company's release on Business Wire, October 15, 2026.

Written by GetSignal with AI from the company's press release.

Not investment advice.

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